Trouble Response Reception Service - メーカー・企業と製品の一覧 | イプロス

[Model Case] CRM Implementation - Real Estate Management Company: Various Faults and Repair Requests

Strong support during nighttime and late-night hours! Quick response to troubles can enhance customer satisfaction.

Our company provides "CRM (Call Center)" services. We solve issues faced by customers such as "24/7 phone support is essential, but due to low call volume, we cannot afford to hire additional staff" and "employees are on duty at night on a rotation basis for emergency trouble response, leading to increased costs and workload." With 24/7 resident support, we can effectively assist during nighttime and late-night hours, and our prompt response to issues can enhance customer satisfaction. Additionally, with two pricing structures—pay-per-use or flat rate—we can operate from a small scale without incurring unnecessary costs. [Services Offered] ■ Water issues (leaks, toilet clogs, etc.) ■ Key issues (loss, lockouts, etc.) ■ Electrical issues (short circuits, lighting fixture failures, etc.) ■ Gas issues (gas leaks, no hot water, etc.) ■ Glass breakage *For more details, please refer to the PDF document or feel free to contact us.